(UK GDPR Compliant Summary)

Elite Media Limited (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.

What we collect

We may collect:
• Your name, email address, phone number, and company name.
• Property addresses and related details for bookings.
• Payment and invoicing information.

How we use your information
• To process and manage bookings.
• To deliver and improve our media services.
• To communicate with clients regarding projects, invoices, and support.
• To comply with legal and accounting obligations.

Data storage

Your data is securely stored within trusted platforms such as Spiro, Dropbox, and FreeAgent, all of which comply with UK and EU data protection standards.

Sharing data

We only share information with service providers directly involved in delivering your order (e.g., photographers, editors, or payment processors). We never sell or share your data with third parties for marketing purposes.

Your rights

You can request access, correction, or deletion of your personal data at any time by emailing office@elitemedialimited.co.uk.

Terms and Conditions

1. General

These terms apply to all services provided by Elite Media Limited, registered in Scotland (Company No. [insert number]). By booking a shoot or placing an order, you agree to these terms.

2. Bookings

All bookings are confirmed via email through our system. Rescheduling due to weather or client delays must be requested at least 24 hours in advance.

3. Payment

Invoices are issued weekly and must be paid once received.

4. Cancellation

Cancellations made less than 24 hours before the scheduled shoot may incur a fee of 50% of the booking cost.

5. Copyright

All media created by Elite Media Limited remains the property of the company until full payment is received. Upon payment, clients are granted a royalty-free licence to use the media for marketing the property or their business.

6. Editing and Delivery

Media is delivered the next working day via our online platform. Minor edits are included; major retouching or re-edits may be subject to additional charges.

7. Liability

Elite Media Limited is not responsible for delays caused by factors beyond our control (e.g., weather, access issues, or third-party software outages).

8. Governing Law

These terms are governed by the laws of Scotland.